If you can’t find the answer to your question below, feel free to drop us a form below.
HOW MUCH IS A TICKET & WHAT DOES IT INCLUDE?
Tickets are SGD$69 per person for Outbreak Origins, and SGD$59 for others, which include 15 minutes briefing and 30 minutes in-game. Please arrive 20 minutes before your scheduled game time for registration and briefing.
HOW MANY PEOPLE ARE ALLOWED TO PLAY AT ONCE?
Up to 8 players per session. For larger groups that require multiple sessions please drop us an email at email@example.com
CAN I WEAR MY GLASSES?
Glasses cannot be worn while you are playing. We recommend that you wear contacts, as glasses will scratch and damage the headset lenses. Our headsets have adjustable tabs under each lens, which can correct myopia by up to -5.00D (500 degrees). Our staff will help you adjust them to a comfortable level.
WHO CAN OR CAN’T PLAY?
Players must be 13 years and over to play. We do not recommend this experience to those who are heavily pregnant or have a heart condition. You will need to be able to walk around, unassisted for 45 minutes with full use of both hands. This experience is not currently wheelchair friendly. Players under the influence of alcohol will not be allowed to play. You will not receive a refund or credit.
THE DATE I’M LOOKING FOR ISN’T AVAILABLE, HOW CAN I BOOK?
We release sessions 4-6 weeks in advance. If the date you are looking for is not yet available, just fill up the form below and we will get back to you ASAP.
CAN THIS EXPERIENCE CAUSE MOTION SICKNESS?
Extremely unlikely. Every part of the system is designed to give you an immersive experience without any of the motion sickness typically associated with virtual reality systems.
WILL I WALK INTO A WALL?
No. We have in-game safety mechanisms to stop that happening. It is up to you to pay attention and follow all instructions at all times to remain safe.
HOW BIG A SPACE CAN I MOVE IN?
You have 200 square metres of game space, but the virtual space is much larger. We reuse the space with some nifty tricks we have developed.
CAN I BUY A GIFT VOUCHER?
Yes, we do have Gift Passes available for sale. Approach our friendly staff to find out more!
IS THERE PARKING AVAILABLE?
Yes. We have parking within Suntec City mall. Follow the signs to the cinemas.